Security, Compliance & Operational Resilience
Last Updated: 02/02/2026​​
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Our Commitment to Data Governance
At LicenceSync, data security is the foundation of our forensic assurance process. As an independent consultancy supporting regulated and enterprise-scale organisations, we operate under a transparent Governance Framework designed to protect client intellectual property and sensitive metadata.
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1. Personnel Vetting & Standards
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BPSS Cleared: All consultancy engagements are led by a specialist holding current Baseline Personnel Security Standard (BPSS) clearance. This is the required security vetting for individuals handling sensitive UK government and financial sector data.
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ICO Registered: LicenceSync is registered with the Information Commissioner’s Office (ZA768925) and operates in strict accordance with the Data Protection Act 2018.
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NDA-Ready: We operate a confidentiality-first approach. We are accustomed to executing specific Non-Disclosure Agreements (NDAs) to formalise data protection before any technical discovery begins.
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2. Hybrid Data Processing Model
We utilise a tiered approach to data analysis, ensuring that automated "heavy lifting" is performed in audited environments while bespoke reconciliation is handled with strict local controls.
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Tier 1: Automated Forensics (ISO 27001): Primary tenant ingestion and large-scale metadata analysis are performed within an ISO 27001-certified SaaS environment. This ensures that the ingestion of tenant metadata meets internationally recognised security standards.
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Tier 2: Bespoke Reconciliation (Local Controls): Where specific manual reconciliation is required (e.g., matching HR leaver lists to active IDs), data is handled by a BPSS-vetted consultant on BitLocker-encrypted hardware.
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Secure Ingestion: We strictly avoid unsecured email attachments for sensitive datasets, utilising MFA-protected encrypted transfer portals (e.g., SharePoint/OneDrive) for all document exchanges.
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3. Data Minimisation & Retention (UK GDPR)
We act as a Data Processor under UK GDPR, focusing on the principle of data minimisation.
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Forensic Purge Policy: By default, all PII (names, emails, UPNs) and client-sensitive datasets are forensically deleted within 30 days of final report delivery, unless a longer "Aftercare" period is contractually agreed.
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Zero-Sharing Policy: We never share data with third parties—including Microsoft—without explicit written consent.
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Proactive Management: We continually review our security posture to stay ahead of evolving threats and ensure alignment with the latest UK data protection regulations.
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4. Operational Resilience (Business Continuity)
To mitigate "Key Person Risk," we maintain a robust Business Continuity Plan (BCP) to ensure project delivery is never compromised:
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Peer Substitution: LicenceSync maintains a network of independent BPSS-vetted partner consultants who can be onboarded as substitutes under our standard Terms of Service. This ensures that in the event of primary consultant unavailability, project momentum is maintained by a specialist of equal vetting and expertise.
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Daily Handover Logs: We maintain internal "Project Status Checklists" updated at the close of each business day. These logs document current progress, pending data reconciliations, and next steps, allowing for a seamless transition to a partner consultant if required.
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Hardware Redundancy: We maintain a secondary encrypted device ready for immediate deployment in the event of primary hardware failure.
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Cloud Persistence: All project work-papers are synced in real-time to an encrypted, MFA-protected cloud repository. This ensures that the "Intellectual Property" of the audit remains accessible to the client even in the event of consultant unavailability.
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Compliance FAQs
Do you require Global Admin credentials?
No. To maintain the principle of Least Privilege, we typically use limited-scope, "Global Reader" permissions to ingest metadata, ensuring we have no write-access to your environment.
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How do you ensure my data is kept confidential?
All client information is handled strictly on a need-to-know basis. Beyond our BPSS vetting, we enforce Role-Based Access Control (RBAC) and advanced encryption to ensure data remains siloed and protected.
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What insurance coverage do you hold?
LicenceSync Consulting Ltd is fully indemnified by Hiscox Insurance Company Limited with the following limits:
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Professional Indemnity: £2,000,000
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Public Liability: £2,000,000
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Employers’ Liability: £5,000,000